Get in Touch With Us

Got a question about how we review sweepstakes casinos, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach us and what happens once your message lands in our inbox.

How to Reach Us

Email is the best way to get in touch. We read every message that comes in and aim to reply within two working days. Send your note to [email protected] and, where you can, tell us straight away what your message is about — a review you've read, a redemption question, or general feedback. That one detail helps us route it to the right person and get you a useful answer faster.

What We Can Help With

• Questions about our rankings — If you want to know why a platform like Crown Coins or SplashCoins sits where it does, or how we weigh redemption speed against other factors, ask us directly.
• Corrections — Welcome bonuses, eligible states, and redemption terms at sweepstakes casinos change often. If something on the site looks out of date, tell us and we'll look into it.
• Content suggestions — If there's a topic around sweeps coins, sweepstakes casino apps, or new sweepstakes casinos you'd like us to cover, we're open to hearing it.
• Site or accessibility issues — Something not displaying properly, or a link that doesn't work? Let us know the page and what happened.
• Partnership or press enquiries — If you represent an operator or a publication and want to discuss something with us, introduce yourself and outline what you have in mind.

What We Can't Do By Email

We're an independent review and comparison site, not the operator of any sweepstakes or social casino. That means we can't process account verification, issue redemptions, resolve a specific balance dispute, or change your account settings on Crown Coins, SplashCoins, McLuck, or any other platform listed here. For anything account-specific — including identity verification, a stuck redemption, or a bonus that hasn't credited — contact the support team of that platform directly through their own site or app. They hold your account details and are the only ones who can act on them.

If your enquiry is about responsible play, or you or someone you know would like guidance around gaming habits, mention this in your message. We can point you toward general resources, though we'd also encourage checking the responsible-play information published directly by the platform in question.

A Note on What We Publish

Sweepstakes casinos operate on a promotional model — using Gold Coins for social play and Sweepstakes Coins that may be redeemable for prizes, rather than traditional real-money wagering. Availability varies by state, minimum ages differ by operator (commonly 18 or 21), and redemption is always subject to identity verification and the operator's own terms. We try to keep coverage of these details accurate and current, and reader feedback is one of the ways we catch what's changed. If you've noticed a discrepancy between what we've written and what an operator actually offers, that's exactly the kind of message we want to receive.

Our reviews may earn a commission when readers sign up through links on this site, including for options such as Casino.Click or Spinblitz. That relationship never decides how a platform is ranked. If you're weighing up which platform to try, our comparison pages — including coverage of trusted casinos for players outside GamStop restrictions — go into more detail on individual offers than this contact page does.

What Happens After You Write to Us

A real person reads and answers every message — we don't rely on automated replies to stand in for an actual response. Our target turnaround is two working days, though it can run a little longer during busy periods. If your question needs input from someone else on the team, we'll say so rather than leave you guessing.

Thanks for taking the time to reach out. Whatever the reason, we'd rather hear it than have you leave the site without saying so.